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Cancellation Policy:

We almost never cancel a class. If we cancel a class for any reason, we will notify each student by e-mail or phone of the cancellation and rescheduling arrangements. If a class is not rescheduled, we will refund all student registration fees within 14 days.

If you would like to cancel your enrollment in a class that you are registered for, please email Christy Arnett, Operations Manager at 

Refund Policy:

Continuing Education Classes:

If you cancel prior to starting an online course, a full refund will be issued.  For live CE Classes that require a fee, a cancellation request must be made 72 hours prior to the class starting in order to issue a full refund.  If you do not attend the live delivery class or course, or start an online course no refund or credit will be given and the course fee is non-transferable to other course offerings.

Students must be present for the entire number of course hours to receive credit; late arrival or leaving early is not acceptable.

Pre-License Classes: (Sales Agent and Associate Broker)

If you cancel prior to starting this course, including the on-line portion, a full refund will be issued upon request.  If you do not attend the live Workshops and have not contacted TRELG prior to the first Workshop, no refund will be due.  This course fee is non-transferable to any other course offering or other individuals.  For the Associate Broker Course - if the registration of this course is used for obtaining an extension to your Sales Agent license from the Commission, no refund will be due. 

Attendance Policy: (Sales Agent and Associate Broker)

You must attend all four workshops in their entirety. If you miss a workshop, you may make it up the next time the workshop is offered. All required online work and homework due at the workshops, including the Documented Field Experience Form, MUST be turned in as instructed in order for the course to be considered complete!!  Please remember that you are unable to apply for your Associate Broker license until you complete this course in its entirety, and the next offering of a workshop might be many months away.  You must complete this course within 1 year from the scheduled end date of the original course in which you are registered.

Expectations for Classroom Behavior:

The purpose of this information is to provide you with expectations for classroom behavior. Our classroom is a learning-centered environment in which the instructor and students are unhindered by disruptive behavior. You are to be respectful of the learning process, your instructor and your fellow students. Instructors have the authority to manage their classrooms to ensure an environment conducive to learning.

Your participation in a course delivered by The Real Estate Learning Group is a privilege extended to you. The Real Estate Learning Group has the right to remove you from a course at its sole discretion. By registering in a course, you give consent to the following policies.


What is a PA?

An establishment that is open to the general public; this may be by offering its goods/facilities/services to, or by soliciting/accepting patronage from, the public. Some examples include: town or state buildings/agencies, professional offices, movie theaters, stores, schools, trains, airplanes, hotels, hospitals and restaurants. A full (not exhaustive) listing of types of entities qualifying as PAs can be found at 5 M.R.S. § 4553(8).


What counts as a Service Animal?

A “service animal” is a DOG that has been individually trained to do work or perform tasks for the benefit of a person with a disability, including a physical, sensory, psychiatric, intellectual or other mental disability. Other species of animals are NOT considered service animals in the context of PAs. The work or task that the dog is trained to do must be directly related to the person’s disability. Examples include: assisting a person with a visual impairment in navigation; alerting a person with a hearing loss to the presence of people or sounds; assisting a person during a seizure; providing physical support and assistance with balance and stability to a person with a mobility disability; reminding a person with an intellectual disability to take a medication; and helping a person with a psychiatric or neurological disability by preventing or interrupting problem behaviors. A service animal is an aid that helps a person with a disability access services, like a wheelchair or cane. Service animals are NOT PETS.