Refer to this table for details of our refund policy. 

Please note:

*You are unable to transfer your registration to another person.

**If a registration for the Associate Broker Course is used to obtain an extension of your Sales Agent license from the Commission, we cannot issue a refund. **

The Real Estate Learning Group reserves the right to cancel any course or class due to low enrollment, weather conditions, public health emergencies, or other extenuating circumstances. We notify you by e-mail, text, or phone call. If the educational offering is not rescheduled, we will refund your registration fee within 14 days.

We reserve the right to remove any student from a course or class at our sole discretion.

Please consult the attendance policy summary:

• Arrive on time for class to earn attendance credit; late arrivals or early departures in continuing education classes won't receive credit.
• After completing a Zoom class, confirm your attendance in your www.trelg.com Student Center. Address any attendance issues within 5 days of the class.

If you need to request an extension of your course, a $100 fee applies. Courses cannot be extended beyond one year from the date of your original enrollment.  

We kindly request that you arrive symptom-free of any illness for all our live in-person classes. 

If you prefer to attend classes remotely, we are pleased to offer online options 24/7 and livestream as often as possible.  Please visit our website at www.trelg.com for a comprehensive list of our course offerings.

Integrity refers to the adherence to moral and ethical principles, ensuring honesty in all actions. An anti-cheating policy emphasizes the importance of genuine effort and original work, preventing dishonest behaviors such as plagiarism or receiving external help in evaluations. Instituting such a policy is essential to maintain a fair and credible learning environment, ensuring that all students are evaluated based on their authentic abilities and efforts.

• The Maine Real Estate Commission may audit our institution and students.
• Ensure you complete all assigned tasks, including content, activities, quizzes, videos, and readings.
• Your course access, duration of video views, and other interactions are monitored and recorded.
• Maintain utmost honesty throughout the course. Your instructors can track your online activity and ensure you've engaged with all materials.
• All course activities, quizzes, and exams must be completed independently without external help.
• If found cheating, The Real Estate Learning Group® will withhold your completion certificate, and there will be no refunds for the course fee.

We take your privacy seriously. We understand that you trust us with your personal information, and we are committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and online courses. By using our services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.

What information do we collect?

We collect information that you provide to us directly, such as your name, email address, and payment information. We also collect information about your use of our website and courses, such as your browsing history, course progress, and test scores.

How do we use your information?

We use your information to provide and improve our services, to communicate with you, and to comply with legal requirements. For example, we may use your email address to send you updates about your course progress or to notify you of new course offerings.

How do we share your information?

We do not sell or share your personal information with third parties for the purposes of recruiting. However, we may share your information with third parties in limited circumstances, such as to complete a transaction, comply with legal requirements, or protect the security of our website. 

We may also share your personal contact information (name, email address, etc.) when you attend a sponsored continuing education or pre-license class.

Your Rights and Choices:

You have the right to access and correct your personal information, and to request that we delete or stop using your personal information. You can exercise these rights by contacting us through the email address (info@trelg.com) or phone number (800-796-5308).

Changes to this Privacy Policy

We may update this Privacy Policy occasionally, and we encourage you to review it regularly.

The Real Estate Learning Group is committed to maintaining a respectful, distraction-free, and learning-centered environment. By registering for a course, you agree to the following behavior policies. Participation is a privilege and may be revoked at our discretion.

In an academic setting, appropriate classroom behavior for adults is pivotal in fostering a conducive learning environment for all participants. Adult learners, with their diverse experiences and perspectives, are expected to model a high standard of conduct that reflects respect for both the educational setting and the shared goals of the class. This involves being punctual, prepared, and engaged in the learning process, while also demonstrating professional courtesy to instructors and peers. 

Livestream / Zoom Etiquette In accordance with TRELG policies approved by the Maine Real Estate Commission: “An internet live class shall have live video and audio feeds of all participants that will allow real-time visualization and communication among all participants, and the Course instructor shall only issue a completed course affidavit to a live-class attendee who was present by video and audio throughout the entirety of the course.” Please treat livestream classes the same as an in-person classroom environment. Expectations During Class Be logged into Zoom and on-screen at least 5 minutes before class begins. Keep your camera on for the entire course. Mute your microphone unless instructed to speak. Use the raise hand feature when appropriate. Cell phone use is discouraged unless approved by the instructor or administrator. Do not drive or travel during class. Participants observed driving will be removed from the session. Remain seated with your device stationary throughout the class. Avoid side conversations or distractions during instruction.   Continuing Education Attendance & Certificates To receive your completion certificate for livestream continuing education courses, you must: Meet attendance requirements (on camera for entire session) Submit the course evaluation Important: Course completion certificates will be available for download or printing once you complete the Course Evaluation.

**Updated May 2026

The Real Estate Learning Group®

Questions? Contact info@trelg.com